NJ Hair Braid
Client Policy

Return & Cancellation Policy

This policy outlines the terms for appointments and service bookings with NJ Hair Braid. By confirming a booking, you agree to the terms below.

No returns after booking confirmation

All service bookings are final once confirmed. Because braiding services are reserved specifically for your appointment time and cannot be resold, we do not accept returns, refunds, or chargebacks after a booking has been confirmed. Please review your selected style, date, and time carefully before completing your reservation.

What counts as a confirmed booking?

A booking is considered confirmed when you submit a request through our booking platform, receive a confirmation message, or pay any required deposit. Until a confirmation is sent, the appointment is not reserved and remains subject to availability.

Rescheduling & special circumstances

If you need to reschedule, please contact us as soon as possible. Rescheduling is handled at our discretion and is subject to availability. While we understand that emergencies occur, the no-return policy still applies unless we explicitly agree to a reschedule in writing.

Questions about your booking?

For any questions, changes, or concerns about your appointment, reach out directly:

Last updated: August 6, 2026